Participants are present to learn.

Objectives are based upon learning 

Session plans are prepared to enhance the learning process.

The trainer is the catalyst to learning.

The trainer asks questions to evaluate learning.

Visual and training aids (video tapes, role plays, exercises) are used to illustrate learning points.

Involvement (experiential learning) is used to learn from others experience and maintain interest.

Audience is present to receive prepared remarks.

Objectives are based on what is to be communicated - i.e., sell inform, motivate, describe.

Presenters outline is to structure a logical presentation.

Presenter primarily answers rather than asks questions.

Visual aids are used to present data, charts graphs, tables.

Date, charts, graphs are used to support the message or recommendations.

Communication is largely one way from the presenter to the audience

Participants are members of teams whose goal is to recommend quality improvements.

Objectives are based on process improvements.

An agenda is used to structure the meeting.

Questions are used to develop individual involvement.

Flip charts are used to record team member inputs and ideas.

The facilitator guides members on the use of tolls for team problem solving.

Facilitator manages the meeting structure, not content.