Observer's Checklist
Skills used (tick when noticed) |
|
Non-Verbal Skills |
Comments and Examples |
Body -Position -Space |
|
Facial Expressions | |
Eye Contact | |
Voice - Volume - Speed - Pitch - Tone |
|
Mirroring | |
Pacing | |
Verbal Skills | |
Open Questions | |
Closed Questions | |
Reflective Questions | |
Multiple Question | |
Leading Questions | |
Paraphrasing | |
Summarising | |
Judging | |
Talking about self | |
Silence | |
Other Comments |
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