TRAINING NEEDS ANALYSIS
The Five "W"'s
The success of any training intervention will depend on a great number of variables.
There are five main areas which need to be considered before designing training. These can be addressed by asking the following five questions - the five "W"'s.
Why? |
- Identify the purpose to the training. - Why is it training that's needed? - Why am I doing it? - What should students think or do differently by the end of the training? |
What? | - Target level of knowledge or skill - New or refresher training? - Expectations - client and customers - Numbers involved - What are they doing now, and what do you want them to be doing? - What format should the training take? |
Who? | Analyse the target audience: i.e. age, level, language ability, prior experience etc. |
When? |
How much time is available for preparation and implementation? Check that there is sufficient - shout if you haven't got long enough to do a quality job. What's the best timing for the training; week days, weekend, morning, afternoon, evening? - sometimes you need to go back to the client once you've planned. |
Where? |
How much time is available for preparation and implementation? Check that there is sufficient - shout if you haven't got long enough to do a quality job. What's the best timing for the training; week days, weekend, morning, afternoon, evening? - sometimes you need to go back to the client once you've planned. |
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